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Customer Survey

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Frankie & Johnnie's Garage is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Frankie & Johnnie's Garage we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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Agree
Agree Disagree Strongly
Disagree
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Applicable
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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Discover More About Customer Survey At Frankie & Johnnie's Garage in Naperville

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Contact Us Today!

Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!

What Our Customers Are Saying

Excellent work! My whole family goes to get their cars repaired. They are reliable and reasonable. I recommend them!

Went to emissions testing facility and van would not start. Frankie was so gracious and helpful. Immediately diagnosed the problem. Thank goodness for his professionalism. If you have a vehicle problem, see Frankie.

Great Service. They stayed longer to complete the job which was really required. They also gave me an option to buy the parts directly from Napa that had an option for rebate.

Frank was a generous guy, greeted us warmly and had a small chat. Unfortunately he had no help that day, but still committed to staying later til everything was done. Explained the work done and gave a breakdown of the reasonable costs. Will come again!

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Partners

  • ASE (Automotive Service Excellence)
  • CARQUEST
  • Jasper
  • TECH-NET
  • Mobil 1